Postage & Packing
To be read in conjunction with the Ordering Page and Terms & Conditions
Your parcel will be packed and posted via Signed For 1st Class Royal Mail Parcels in the UK. Please consider the address most appropriate for the signature at normal Royal Mail Postal delivery time. I will send a dispatch notification and the delivery should arrive on the next working day. I aim to send out deliveries three times a week, unless a pack is required urgently. I can post parcels overseas from the UK but would advise that you check if Customs Duty is due for your particular country which would be paid by yourself (as the importer) on entry and before delivery.
I am very mindful of our environment in everything I do and this product is as 'natural' as I can make it. The packaging is recyclable, and almost entirely made in the UK. The packing tape is even compostable and biodegradable! Please recycle or compost the packaging, and the crystal box one day when it has finally finished being used (or find a different purpose for it). The crystal can be kept for decorative purposes maybe. Simple!
Due to the fact that this is an Energised Crystal that has been activated and Programmed for a client it is not possible to return the Crystal Treatment Pack if you should change your mind. However if the Pack should arrive damaged please do get in touch and send a photo showing the damage within 48 hours to email@example.com and I can send out another one to you if due to damage in transit.
If you have concerns that the Crystal Therapy has not achieved what you were expecting then please Contact me for Advice. I may be able to work out with you if there are difficulties with Treatment that can be resolved such as connections to another person who is taking the Crystal Treatment before you. Please do get in touch so that we can make this work for you.